Frequently Asked Questions |
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General Topics
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Q: Do you charge postage and packing? Are there any additional costs apart from the cost of the game?
A: Our games are sold as Internet download. You do not have to pay any shipping or other additional costs.
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Q: Is the download a resumable download? Or if my computer crashes while downloading, can I start it again?
A: Yes, the links can be resumed. A link is valid for a week.
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Q: How come your games arenīt sold in stores?
A: We want our customers to test the demos before they decide to purchase our games. This way we are sure that our customers are satisfied and have a good feeling to buy from Mad Data. |
Billing & Order Processing
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Q: If I decide to purchase how will I receive the download link?
A: If you purchase online you will receive a registration email letter promptly after your credit card information has been verified. The e-mail will contain download link for the full version of the game you ordered.
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Q: Is it safe to purchase online?
A: We use Element 5 to process your orders. They are leader in online stores delivering reliable and safe online transactions. With today's SSL technology, ordering online is just as safe as buying something in a store.
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